Refund Policy
We want you to love WeDial AI. If the platform is not working for you, talk to us first — most issues are fixed in one support session.
Policy summary
- Unused prepaid credits are refundable within 14 days of purchase.
- Subscription refunds are handled case-by-case within the first 14 days of a billing cycle.
- Used credits and completed call minutes are non-refundable.
Request a refund via contact or WhatsApp +254 774 509 764.