AI Disclosure
How WeDial AI Uses Artificial Intelligence. Last updated: October 17, 2026.
1. Our commitment to transparency
WeDial AI is proud to build with artificial intelligence, and we believe in being open about it. This page explains where and how AI is used across our platform and our business operations, so you always know when you are interacting with AI-generated content.
2. AI models we use
- Claude by Anthropic — accessed securely through Amazon Bedrock (AWS) — used for content drafting, summarization, analytics insights, and reply suggestions.
- Voice AI models — powering our AI voice agents that answer and place phone calls on behalf of our customers.
- Other specialized models — for transcription, translation, and data processing.
3. Where you will encounter AI
- AI voice agents: calls made or answered through WeDial AI are handled by AI, with disclosure played at the start of each call.
- AI-generated suggestions: draft replies, follow-ups, and campaign content suggested inside the platform are AI-generated.
- Marketing communications: some outreach emails from our own team may be drafted with AI assistance and are always reviewed by a human before sending.
- Website content: portions of our website copy and documentation may be written or edited with AI assistance.
4. Human oversight
AI assists our team — it does not replace human judgment. All AI-drafted communications sent by WeDial AI are reviewed by a person before they are sent. Our AI voice agents operate under scripts, rules, and compliance controls configured by our customers, and every call is logged and reviewable.
5. Data and privacy
Data processed by AI models on our platform is handled in line with our Privacy Policy and, where applicable, our GDPR Data Processing Agreement. We do not use your private data to train public AI models. AI processing on our platform occurs within secure, access-controlled cloud infrastructure.
6. Questions
Email support@wedialai.com or write to us at TRM Roysambu, P.O Box 35496-00100, Nairobi, Kenya.